Professional resources for brokers and strata managers
Find the resources you need quickly and easily.
Quick Actions
Make a Claim
Need to lodge a claim? Start here with our streamlined forms designed to make the process as simple and stress-free as possible.
Property Damage Claim Form
Wilbur Online Claim Form
Certificate Requests
Streamline your workflow: request and download Certificates of Currency directly through your dedicated SCI portal.
Partner with Us
Strata Community Insurance Portal Request Form
Complete this form if you wish to partner with Strata Community Insurance.
Product Disclosure Statements & Policy Wordings
Access the policy documents specific to your clients requirements and policy effective date.
Residential Strata Insurance
Strata Insurance Product Disclosure Statement & Policy Wording
Effective from 1 April 2026.
Key Changes Summary
Outlines key changes for, and is to be read in conjunction with, the latest Product Disclosure Statement and Policy Wording.
Product Disclosure Statement & Policy Wording
Effective 5 April 2021.
Supplementary Product Disclosure Statement
Effective 5 October 2021.
Product Disclosure Statement & Policy Wording
Effective 21 September 2020 – 4 April 2021.
Product Disclosure Statement & Policy Wording
Effective 21 May 2019 – 20 September 2020.
Product Disclosure Statement & Policy Wording
Effective 1 July 2017 – 20 May 2019.
Product Disclosure Statement & Policy Wording
Effective 1 August 2014 – 30 June 2017.
Commercial Strata Insurance
Strata Insurance Product Disclosure Statement & Policy Wording
Effective from 1 April 2026.
Key Changes Summary
Outlines key changes for, and is to be read in conjunction with, the latest Product Disclosure Statement and Policy Wording.
Product Disclosure Statement & Policy Wording
Effective 5 April 2021.
Supplementary Product Disclosure Statement
Effective 5 October 2021.
Product Disclosure Statement & Policy Wording
Effective 21 September 2020 – 4 April 2021.
Product Disclosure Statement & Policy Wording
Effective 21 May 2019 – 20 September 2020.
Product Disclosure Statement & Policy Wording
Effective 1 July 2017 – 20 May 2019.
Product Disclosure Statement & Policy Wording
Effective 1 December 2015 – 30 June 2017.
Product Disclosure Statement & Policy Wording
Effective from 5 April 2021.
Supplementary Product Disclosure Statement
Effective from 5 October 2021.
Product Disclosure Statement & Policy Wording
Effective 16 January 2019 – 4 April 2021.
Important Information
Financial Services Guide for Authorised Representatives
Your rights and our services explained.
Financial Services Guide for Direct Clients
Your rights and our services explained.
Complaints Handling and Dispute Resolution Information
Your options if you need to raise a concern.
Workers Compensation (If Applicable)
If your strata community employs staff directly, access important workers compensation documentation and state-specific requirements here.
All documents are regularly updated to reflect current policy terms and regulatory requirements. Please ensure you’re using the most recent version appropriate to your policy effective date.
Looking for something specific? Our team can help you find the right resources quickly – simply contact us for immediate assistance.
