For Strata Managers and Brokers
Protecting Relationships, Not Just Properties
Whether you’re a strata manager navigating community requirements or a broker seeking rapid responses on specialist risks, our dedicated strata team delivers the expertise, tools, and support you need. We’ve invested time in building not just insurance products, but a professional support system.
We empower you with our purpose-built systems, specialist training and events, and our comprehensive toolkit, so you can spend more time delivering results for your clients.
Quick Access to Your Essential Tools
SCI Portal – Access when and where you need it
Our SCI Portal puts you in control. It’s a fast, easy and transparent way to manage strata insurance.
Key Features and Benefits:
- Quote in minutes: Generate new, or retrieve existing, quotes. Submit updates directly to our underwriting team. Manage your renewals directly.
- Real-time access: Easily search by policy or quote number, view past activity, upload or access documents, all at your fingertips at a time that works for you.
- Skip the data entry: Our extensive property database means we automatically pre-populate property details and risk information that we have on record, reducing manual data entry.
- Expert support when you need it: Offering training and self-help guides, our team is here to help make sure you can navigate the system with ease.
Online Claims Access: Claim back your day
With 24/7 access to lodge and review your claims, it’s never been easier to support your clients in a time of need. Our Australian-based claims team are here to support, and handle everything locally – real people who understand strata.
Key Benefits:
- Lodge and Track Claims Easily – lodge claims instantly, anytime, and get an instant claim number with real-time claim status updates at every stage of the process.
- Access Reports and Insights – Generate claim history reports instantly with full visibility of all current and past claims in one place.
- Collaborate in Real Time – Add notes directly to the claim, which automatically creates action items for claim handlers. Upload and share claim documents, images, and reports with claim handlers in seconds, training and self-help guides, our team is here to help make sure you can navigate the system with ease.
Forms and Documents
Professional resources for brokers and strata managers. Access claim forms, policy documents and other useful resources all in one centralised location
Your Essential Strata Toolkit
Tools and articles to help navigate topics such as complex building maintenance, compliance and insurance matters with confidence using our expertly crafted guides and specialised resources.
Why Partner with Strata Community Insurance?
Your Competitive Edge in Strata Insurance
The strata market is evolving fast – new regulations, changing client expectations, digital transformation. We’re not just keeping up, we’re setting the pace. Partner with the insurer that works with you, to deliver on your customers’ needs and provide superior outcomes.
Learn MoreConfidence through transparency.
Our Zero-In on Strata Insurance program supports our partners who value openness and choice. By providing flexible commission choice, Zero-In empowers you to build stronger, more trusted relationships with your clients while maintaining full control of your remuneration approach.
